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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All E'nkor products

Power tools, metalworking and woodworking machines, auxiliary and hand tools, fan heaters, pumps
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  • Hand tools E'nkor
    Hand tools
    series Electrician, Mechanic, etc.
  • Power tools E'nkor
    Power tools
    DSHA, PA, USM, DE, DSE, etc.
  • Battery tool E'nkor
    Battery tool
    AccuMaster AK, AKM, etc.
  • Measuring instrument E'nkor
    Measuring instrument
    US, UZS, ERT, etc.
  • Garden equipment E'nkor
    Garden equipment
    PCE, TE, KB, GCB, etc.
  • Welding equipment E'nkor
    Welding equipment
    TSA, 161MMA, 201MMA, 140MIG, etc.
  • Road equipment E'nkor
    Road equipment
    VTB, RSHB, MZE, KVO, KVD, etc.
  • Devices for water supply E'nkor
    Devices for water supply
    PE, PPRC, TSA, etc.
  • Concrete mixers E'nkor
    Concrete mixers
    BM et al.
  • Milling cutters E'nkor
    Milling cutters
    grooved, edged, etc.
  • Pumps E'nkor
    Pumps
    Veduga, Water cannon, etc.
  • Machines E'nkor
    Machines
    Corvette , etc .
  • Fan heaters E'nkor
    Fan heaters
    BP-63, BP-66, etc.
  • Snap-in E'nkor
    Snap-in
    for concrete, metal, stone, etc.

NEW TECHNOLOGIES GROUP

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